10-4 [TEN-FOUR | 'ten - 'four]



Storytelling is the
most powerful way
to imput ideas into
the world today.”

– Robert Mckee –

TenFour Media (10-4) is a journalistically motivated, creative and tactical one-stop shop for all types of investigative audiovisual concepts and productions. Every process is dynamic, can easily scale and adapt to certain situations. TenFour Media brings together independent researchers, investigators, analyst who specialise in open source and social media investigation, journalists, tactical personal with a broad background within the police and military and top-notch audiovisual specialist, producers and directors.

Our field sees a variety of disciplines, such as investigative journalism, open source advanced data comparison, tactical field research, planning and deployment and media production through our own developed RealTime audiovisual technique and workflow. We will always seek to apply the highest professional and ethical principles to what we do.


We aim to achieve fairness and accuracy in our work at all times. We report on issues of justice, transparency and accountability. As such, it is only fair that we look to hold our own work to these values. We seek to establish facts through objectively documented evidence, presented completely and in full context.

TenFour Media is editorially independent. While we commit to investigate wrongdoing wherever it may occur, the strictest standards of fairness and impartiality must be applied at all times.

When individuals or organizations are accused of wrongdoing, we will seek to give them the right to reply and a reasonable amount of time to respond. Accusations will only be made when there is a sound, evidential basis for doing so. Given the nature of some TenFour Media productions, however, we recognize some people may not be will always consider the potential consequences of publication for vulnerable groups or individuals. In certain circumstances, this may require us to balance such concerns with the wider public interest and vice versa. Our researchers receive all information within the legally permissible frameworks and do not pay individuals or witnesses for their statements. We are committed to principles of journalistic ethics.


We aim to promote the use of open source tools for investigation and we encourage others to try these methods for themselves. However, we want people to do so openly and responsibly. We commit to lead the way by operating to the highest standards in this regard. Our researchers will be as clear as possible with potential sources and subjects as to who they are, who they work for and what their intentions are when undertaking research.

When our researchers and contributors submit stories, they go through a process of fact-checking and review by their fellow researchers before airing. However, information should be checked and double-checked by the authors of the film before they are submitted for review. Researchers are expected to be fair, accurate and clearly show their work. Editors and reviewers will raise any questions they have before publication. If films do not reach TenFour Media ’s standards, as described here, they will not be published. We accept pitches from outside contributors, all of whom are expected to operate to the same standards as our researchers.

Plagiarism is never acceptable and will be dealt with severely. We strive to be original in all the work we do.

Researchers must not go beyond what is reasonably required to obtain evidence of suspected wrongdoing. They must not harass individuals they may be reporting on. It is important to us that our researchers act proportionately at all times when investigating and seeking comment from people who may form part of the stories they are working on. Researchers must exercise caution when dealing with information they find during investigations and not publish private details without fully justifiable public interest reasons. Care must also be taken to not unnecessarily reveal information or images of those who may be family members or related to the subjects of our investigations.

TenFour Media encourages other media who may build upon our work to follow these principles as well. When justified, we may place notices on our stories emphasizing these points. When using content from social media, due concern should be given to individuals who appear or may be identifiable in the images or video. This is especially the case if they did not create or post the content in question. Researchers must also consider the consequences for vulnerable groups who may be identifiable in videos or images before using such content in articles and investigations. The impact on victims, survivors or relatives who have suffered loss due to accidents, or disasters must also be carefully considered. If researchers have to approach them during the course of their work, they must act with compassion and understanding. Researchers must also consider the consequences of publishing details in stories that may add to any suffering or loss sustained by such individuals.

Clarification and Corrections

If it becomes apparent that information in our films is incorrect, we will seek to clarify and amend as soon as possible.

While the TenFour Media is aware that some researchers or contributors may have views on certain subjects, these must be kept entirely separate from our journalistic work. We aim to be fair and even handed, in line with good journalistic and research practice where facts and the pursuit of truth come first.




TenFour (10-4) is code for “message understood,” the goal of everything we create. We transform crime based investigations and tactical events into memorable epic stories. In collaboration with our investigative journalists, tactical partners, digital analysts, filmmakers and producers we find the right recipe of authenticity, suspense and imagination. Combined these resources empower us to generate unforgettable epic audio-visual stories. Nowadays, audiences are scattered around this new omni channel world. In this environment, it is no longer enough to output the ordinary.

How do you stand out? How do you inform, entertain and interact in this world of content abundance? Our solution is simple. We don’t scribe the story, we let the audience live the moment. We believe investigative projects and tactical events need to evolve to the next level of storytelling. Audiences want to be immersed in the moment, feel the drama and evolve with the characters from one storyline to another.